Barry
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Recent activity by Barry-
What is a Security Deposit?
As part of your online check-in process, you are required to submit travel documentation and pre-authorise a security deposit payment, 4 days prior to your arrival. The amount can be viewed under t...
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What is your 72 hour cooling off policy?
If you need to make changes to your reservation, you may be eligible to use our Cooling Off Policy. This is available for 72 hours from the date and time your booking is made and allows the...
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Are Local Taxes included ?
Any local destination sustainability or tourist taxes / charges are not included in your accommodation holiday price and will be payable separately, via your online portal called My Villa Plus. Loc...
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When will my villa address be available?
Please complete and provide all guest information by logging in to My Villa Plus, using your booking reference and phone number. Once check in has been completed entry information for your villa, a...
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I am trying to pay for a booking, but my payment is declining, what can I do?
We are sorry your payment is not going through. Please check the details entered are correct and try on a different browser/ device. If the problem persists, please contact your bank before calling...
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How to book extras like car hire?
Extras can be booked by logging in to My Villa Plus using your booking reference and phone number. Car hire, transfers, starter packs, cots, highchairs and child z-beds (where available) can all be...
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I'm having trouble adding on an infant to my booking why is this?
Please contact us on 01727 836 686 so we can assist further.
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Can I amend my booking to a different villa or date?
Yes, if you have selected our Flexible Booking option at the time of booking, you are entitled to one fee free amendment as long as your departure date is outside of 12 weeks. Please log in to you...
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I’m having problems with logging into My Villa Plus, please can you help?
In order to log into My Villa Plus, please can you double check your reference and mobile number is correct? If you are still experiencing issues, please try this on a different web browser / devic...
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Is there anything we can do on the pricing, any discount codes etc?
Sign up to our e-newsletter to be the first to find out about promotions, offers, vouchers codes plus much more. Newsletter Signup | 2023 Villa Availability Updates | Villa Plus Please note Villa P...